Terms and Conditions
1. Scope
These Terms and Conditions apply to the use of the software application Solobooks and the associated website.
The provider of the application is:
Solobooks UG (haftungsbeschränkt)
(currently being established)
Dorfstraße 36D
13057 Berlin
Germany
Email: contact@solobooks.de
2. Subject of the Contract
Solobooks is a web-based software application for accounting, invoicing, and financial management.
The exact scope of features is determined by the current description within the application or on the website.
3. Registration and User Account
(1) The use of certain features requires the registration of a user account.
(2) The data provided during registration must be complete and accurate.
(3) Access credentials must be kept confidential and must not be shared with third parties.
(4) The provider reserves the right to suspend or delete user accounts in the event of violations of these Terms and Conditions.
4. Services and Availability
(1) The provider strives to ensure uninterrupted availability of the application.
(2) A specific level of availability or freedom from errors is not guaranteed.
(3) Maintenance work may lead to temporary restrictions.
5. User Obligations
Users are obligated in particular to:
- not store or process any unlawful content
- not misuse the application
- not circumvent any technical security measures
The user is solely responsible for the content and data they process within the application.
6. Fees and Payment Processing
(1) The prices indicated at the time of purchase apply to paid services.
(2) Billing is processed through the payment service provider Stripe.
(3) Supported payment methods are credit card and SEPA direct debit.
(4) All prices stated include statutory VAT. The price displayed is the amount actually charged. Invoices show the net amount and VAT separately.
7. Term and Termination
(1) The subscription is billed annually.
(2) Cancellation is possible at any time effective at the end of the current billing period.
(3) The right to extraordinary termination for good cause remains unaffected.
8. One-off Purchase: Electronic Submission of the Income Tax Return
(1) Independently of a subscription, the user may purchase the electronic submission of their income tax return to the tax office as a one-off service. This constitutes a separate contract; the provisions on term and termination under Section 7 do not apply to it.
(2) The service consists of transmitting the income tax return the user has entered in the application to the tax authorities via the ELSTER interface. Each purchase covers a single tax year. A separate purchase is required for each additional tax year.
(3) At the user's choice, the submission is made either with the user's own ELSTER certificate or – following a successful identity check – using the provider's certificate.
(4) The service does not include tax advice. The provider is neither a tax adviser (Steuerberater) nor authorised to provide assistance in tax matters within the meaning of the German Tax Advisory Act (Steuerberatungsgesetz). The provider owes only the technical submission of the return prepared by the user, and no review, advice, interpretation or optimisation in tax matters. Notes, explanations and plausibility checks within the application are general information and do not constitute tax advice in individual cases.
(5) The user is solely responsible for the accuracy and completeness of the information they enter. The provider is not liable for tax consequences arising from information that the user has entered incorrectly, incompletely or late. The user is obliged to review and approve the return before submission.
(6) The price for submitting one tax year is €24.99 including 19% statutory VAT. No further costs arise. Payment is due upon conclusion of the contract and is processed through the payment service provider Stripe.
(7) The contract is concluded upon completion of the payment process. The provider begins performing the service by transmitting the return to the tax office. The service is fully performed once the return has been transmitted to the tax authorities and technically accepted by them.
(8) If the tax authorities reject the submission for technical reasons, the service is not deemed to have been performed. In that case the provider will make reasonable further submission attempts. If submission ultimately fails for reasons attributable to the provider, the provider will refund the fee. If the rejection is based on the user's own entries, the provider will inform the user of the error reported by the tax authorities; the user may correct the entries and initiate the submission again at no additional cost.
(9) Any decision by the tax authorities on the substance of the return, in particular the amount of any tax refund or additional payment, is not part of the service and is outside the provider's control.
9. Right of Withdrawal for Consumers
Consumers have a right of withdrawal in respect of distance contracts in accordance with statutory provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
The following is a translation of the German withdrawal instructions for information purposes. Only the German version at solobooks.de/agb is legally binding.
Instructions on Withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us
Solobooks UG (haftungsbeschränkt)
Dorfstraße 36D
13057 Berlin
Germany
Email: contact@solobooks.de
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Early expiry of the right of withdrawal
In the case of a contract for the electronic submission of your income tax return (Section 8), your right of withdrawal expires upon full performance of the service if, before performance began, you expressly consented to us beginning to perform the service before the end of the withdrawal period and acknowledged that you would lose your right of withdrawal upon our full performance of the contract.
This means: if you expressly ask us to transmit your return to the tax office immediately – that is, still within the fourteen-day withdrawal period – and in doing so confirm that you thereby lose your right of withdrawal, you can no longer withdraw from the contract once the submission has taken place. Until submission, your right of withdrawal remains in place.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill in this form and send it back.)
- To Solobooks UG (haftungsbeschränkt), Dorfstraße 36D, 13057 Berlin, Germany, email: contact@solobooks.de:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
10. Liability
(1) The provider is liable without limitation for intentional misconduct and gross negligence.
(2) In cases of simple negligence, the provider is only liable for breaches of essential contractual obligations, limited to foreseeable damages.
(3) Liability for data loss is limited to the extent that the damage would have occurred even with proper data backup.
11. Data Protection
The processing of personal data is carried out in accordance with our Privacy Policy.
12. Changes to the Terms and Conditions
The provider reserves the right to amend these Terms and Conditions. Changes will be communicated to users in a timely manner. If the user does not object within a reasonable period, the changes are deemed accepted.
13. Final Provisions
(1) The laws of the Federal Republic of Germany shall apply.
(2) The place of jurisdiction, where permissible, is the registered office of the provider.
(3) Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.